Digitisation

i-Data offers wide range of digitisation services. i-Data is having its own technology and software development group. This technology group caters all varities of customer requirments. i-Data has designed a complete document flow management software for one of leading telecom vendor by re-defining process to capture real time informations

i-Data provides various data converion services of newspapaers, old magzines, sports magzines, etc..

1) TIF,JPG, BMP to XML
2) PDF to XML
3) bank Statements to desired database format.

Medical Billing and Collections

We have established methodologies and processes for better performance with well defined quality and process metrics. We assure reduced adjustments and operating costs with highest possible return on each dollar billed. We maintain an excellent relationship with our customers and provide quality service.

In an environment where retaining customers is the key to success, the ability to deliver timely, quality customer care is crucial. The changing dynamics of our digital economy make it even more important to provide tailored service to your customers. i-Data can rapidly deploy a scalable suite of services to meet your customers' unique needs.

Health Insurance

The health insurance sector is undergoing significant business, technology and regulatory changes that require providers to concentrate on the development of new products, services and risk management techniques. i-Data enables you to focus on your strategic business requirements by taking care of your back office processes, allowing you to reduce costs and improve profitability in the process

i-Data possesses domain expertise in a range of back office functions for all the health plan payors like Health Maintenance Organizations (HMOs), health insurance companies, third party administrators (TPAs), preferred provider organizations, pharmacy benefit managers and self-administered employer groups. Our health insurance service offerings are shown below:-

Life Insurance  

• New Business
  • Application Processing
  • Underwriting
  • Policy setup
  • Policy issue
• Claims Administration
  • Maturity
    
  • Death claim
  • Waiver of premium
    
  • Accelerated death benefit processing
• Policy Owner Services
  • Ownership and beneficiary change
  • Name and address change
  • Coverage
  • Non-forfeiture option
  • Surrender
  • Loan
  • Reinstatement
  • Conversion
    
  • General correspondence
    
  • Customer contact cente
• Accounting Services
  • Premium accounting
    
  • Loan accounting
    
  • Premium adjustments for conversion
  • Suspense clearance-Setting ACH/EFT
    

Annuity

• New Business
  • Application processing
  • Policy setup
  • Policy issue
• Claims Administration
  
  • Partial withdrawal
    
  • Surrender
    
  • Loan
    
  • Annuitization
    
  • Death claim
  • Divorce claim
  • RMD
    
• Policy Owner Services
  • Ownership change
  • Beneficiary change
  • Address change
  • Name change
  • General correspondence
  • Customer contact center
• Accounting Services
  
  • Premium accounting
    
  • Loan accounting
    
  • Suspense clearance
    
  • Setting ACH/ EFT
    

Property & Casualty
The i-Data team has an exposure to all aspects of underwriting, claims management, policy owner services and accounting. The team members possess Fellow and Associate member certifications from the Insurance Institute of India in the area of Property and Casualty insurance. Our experts have experience of authorizing high value claims in the areas of Auto, Fire, Marine and Engineering insurance. They have been involved in activities like auditing, quality check and reserve calculation of pending claims. We have the experience and skills to create a customized, best-of-breed solution for any client

In the financial services sector i-Data offers Mortgage Administration services as well as Process Management for the Credit Cards and Savings & Investment functions in banks.

i-Data offers financial accounting services like Accounts Payable, Accounts Receivable, Asset Accounting, Reconciliations and Reporting. The team consists of CAs, MBAs and cost accountants that have vast experience in accounting and auditing.

• Inbound Outbound
• Product queries/ customer service Telemarketing
• Technical help desk Collections
• Catalog sales, order processing and status tracking Lead generation
• Reservations Customer retention programs